Using digital technology to change how business processes work — beyond scanning paper, changing how work is done.
How to apply digitalization
- Pick a process where digital changes the outcome
- Redesign the process, then digitize it
- Measure before and after
The #1 mistake to avoid
Digitizing paper processes unchanged.
The metric that matters
Frequently asked questions
What is digitalization?
Using digital technology to change how business processes work — beyond scanning paper, changing how work is done.
Why does digitalization matter for my business?
Because it directly affects how well your business performs — get it wrong and it costs you in measurable ways. Done right, it becomes a competitive advantage.
How do I apply digitalization?
Start with the practical steps: Pick a process where digital changes the outcome; Redesign the process, then digitize it; Measure before and after. The key is to start small, measure, and expand what works.
What is the most common mistake with digitalization?
Digitizing paper processes unchanged.
IDAP Technology Division
This glossary entry is maintained by the IDAP Technology division — specialists who deliver this capability on demand to businesses worldwide.